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GENERAL ISSUES

  • How does an electronic cigarette work?

    The electronic cigarette (also called “e-cigarette”, “vape” or “vaporizer”) is an electronic device that heats a liquid to create a vapor – without combustion – which is then inhaled.

    An electronic cigarette is typically made up of a battery and an atomizer, the latter being made up of a resistor and a cotton wick (also called a coil) soaked in the liquid to be vaporized.

    The battery generates an electric current, often adjustable via a display screen or button, which flows through the atomizer to reach the resistance; wrapped around a cotton wick impregnated with liquid, the resistance heats and vaporizes the liquid, producing vapor.

    Most X-Bar products are all-in-one disposable e-cigarettes, pre-filled with e-liquids and fully charged batteries.

    The Click & Puff range is a “cartridge system” device (also known as “capsules” or “pods”), i.e. the atomizer, resistance and cotton are contained in one and the same together.

  • What is the vaporized liquid in an e-cigarette?

    The liquid to be vaporized, commonly called “e-liquid” or “e-liquid”, is typically composed of a mixture of propylene glycol (PG), vegetable glycerin (VG), water and various additives.

    Vegetable glycerin creates vapor when heated, while propylene glycol helps bind additives in the liquid, allowing them to vaporize as well.

    E-liquids can also be mixed with nicotine, CBD or other flavors and flavors (tobacco, mint, fruit, candy and cake, ice cream, soda and candy flavors).

    Nicotine is most often added to e-liquids in its purified form, called “base-nicotine”. But nicotine can also be found in e-liquids in the form of “nicotine salts”, a form closer to its natural chemical state and which recreates the feeling of nicotine derived from a traditional tobacco cigarette.

  • What do Bo Juices contain?

    The list of ingredients used in each e-liquid in our range is listed on the e-liquid packaging and appears as follows: <50% Propylene Glycol, <50% Vegetable Glycerin, water, natural and/or artificial flavors.

    E-liquids can also contain nicotine (available in a range of different strengths) or CBD, depending on the type of product you wish to vape.

    All e-liquids manufactured by X-Bar and sold on our site comply with all regulations and recommendations of the French state. Our products are pharmaceutical grade and are made with only high quality ingredients widely used in the food industry. Naturally, it is not possible for us to publish the exact list of flavors used for reasons of confidentiality.

  • Can an e-cigarette help me quit smoking?

    This is one of the most frequently asked questions about e-cigarettes: can vaping help fight smoking?

    On the one hand, it should be remembered that the electronic cigarette is not recognized as a drug (unlike nicotine patches and other smoking cessation products sold in pharmacies). However, vaping can help recreate the feeling of smoking a tobacco cigarette.

    Having reached mass distribution around 2010, the electronic cigarette is still in its infancy. It has not yet been recognized as a pharmaceutical product and it has not yet been conclusively proven that the electronic cigarette can help in quitting smoking. That said, a large number of people claim that with the help of an electronic cigarette, they have managed to reduce their tobacco consumption and even quit smoking tobacco completely.

  • Is vaping dangerous and what are its health effects?

    Many studies on the subject have come to contradictory conclusions, and the scientific community has not yet decided definitively on the subject.

    While the use of nicotine in e-liquids can affect brain development, especially in those under 25, vaped liquids do not contain any of the toxic substances found in regular tobacco cigarettes, such as tar and carbon monoxide.

    Regarding additives and flavorings, many are widely recognized as harmless within the food industry, even if few studies report on their effect on the body that inhales them. It is therefore difficult to say conclusively on the subject in the absence of long-term studies on the ingredients used and their effects when ingested by vaping.

    There is, however, scientific consensus that vaping is less harmful than smoking; conventional cigarettes have been proven to have many toxic effects on human health.

    A statement from the French Academy of Medicine in 2015 states: “Even if it is difficult to precisely quantify the long-term toxicity of electronic cigarette use, it is obviously infinitely less than that of traditional cigarettes”.

  • Who can use an electronic cigarette?

    Electronic cigarettes are intended for use by adults over the age of 18.

    Pregnant women and those with heart problems should consult their doctor before beginning to vape with nicotine or other substances.

    People allergic to nicotine should only vape e-liquids without nicotine.

ORDERS & SHIPPING

  • To which part of the world do you ship?

    We ship anywhere in the world where vaping products are permitted to be imported. However, we advise you to check the legislation of your country of destination as we must declare all shipments to customs; in some cases, e-cigarette products will not clear customs in some countries. As we ship from France, it is possible that some countries levy taxes or import fees when you collect your package, which we cannot be held responsible for.

  • How long do I have to wait before receiving my order?

    We ship all orders within 24-48 hours (working days) once payment is received. In some cases, product availability may delay shipment. From time to time, we may ship items separately if certain items in the order are not available at the time of shipment.
    Once your order has been dispatched, we will send you an e-mail containing the tracking information for your package. In case you have not received such an email in your inbox, please check your Spam folder.
    If you have placed an order and have not received a shipping confirmation after two business days, please do not hesitate to contact us for further information on the status of your order.

  • Can I modify an order that has not yet been shipped?

    If you have not yet received a confirmation email with tracking information, please contact us. Please include your name, the email address linked to your X-Bar account, your order number and any changes you wish to make to your order.
    Most orders are dispatched the same day we receive them, and as such we cannot guarantee that it will be possible to modify your existing orders.

  • I have not yet received my order / my order is incomplete. What is happening?

    Sorry for the inconvenience. Please contact our support, via our contact page.

  • My package is damaged / some products are damaged or missing.

    In the event that your package arrives damaged, you must refuse to take possession of it from the carrier used and demand that it be returned to the sender. You will not be charged for this – we cover all return costs for damaged packages ourselves. If the damaged package is already in your possession, please contact us so that we can investigate and provide a satisfactory solution to your problem.

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   Sale prohibited to minors. Product that may contain nicotine, an addictive substance. Use by non-smokers not recommended.

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